Shipping policy

Shipping Policy

Maisonmina.co currently ships orders only within the European Union. All orders are processed within 1–5 business days. Delivery times vary depending on the destination country, but generally range from 5 to 10 business days.

Shipping Costs
Shipping costs are calculated at checkout and are the responsibility of the customer. We do not cover return shipping costs; please ensure you are aware of these costs before making a purchase.

Tracking & Delivery
All orders include a tracking number, which will be provided once your order has been dispatched. Customers are responsible for providing a correct shipping address. Maisonmina.co is not responsible for delays caused by customs clearance or courier services.

Unavailable Products / Exceptions
Some products may not be available in all EU countries due to shipping restrictions or local regulations. Please contact our customer service at info@maisonmina.co if you have questions about product availability.

Customer Support
For any questions regarding shipping, delivery times, or tracking, please contact our Customer Care team at info@maisonmina.co.