FAQ
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How can I track my order?
Once your order has been shipped, you will receive a tracking number. You can use this number on the courier’s website to see the real-time status of your package.
Can I return a product?
Yes, you can return your product within 14 days of delivery. Simply contact our customer support with your order number, and we’ll guide you through the return process.
Are my payments secure?
Absolutely. All payments are processed through a secure SSL-encrypted system. Your card details are never stored or shared with third parties.
Do you ship to European countries?
Yes, we currently offer shipping to all major European countries. Delivery times and costs may vary depending on the destination.
Can I change or cancel my order?
If your order has not yet been processed, you can request a change or cancellation by contacting our support team as soon as possible. Once shipped, changes are no longer possible.